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Owner Builder Blog

Unhappy Student

22/9/2018

3 Comments

 
All,

I would like to share a recent blog that an unhappy student recently posted on the blog.

Unfortunately it was placed as a reply to a previous post of mine that would make it very difficult to locate.

Following is Sally's post:

This course is designed for people outside of working hours but the back up service outside of working outs does not exists. The mobile is turned off and the email is not monitored so when you have an issue there is no support and you have to wait - so if you are planning to get the course done on a weekend be careful.


I make no apologies for not being available 100% of the time. It is not practical or possible to run a business that way.

I will point out the following however:

Sally was responded to within two hours on a Saturday afternoon, not to bad in my eyes.

The other thing I advised Sally of was that we are an RTO we are a college, because we offer the convenience of being able to complete online does not mean we simply throw information on line and leave the students to their own devices.

If you want to truly develop skills and knowledge provided by an organisation that truly knows and understands the complexities of owner building, then study with us.

If you simply want a quick tick and flick to get your permit then you should choose another provider.

There are several out there who offer course that can be completed online in less than 3 hours.

As I have covered in other posts, that is not the business we are in,

We offer quality resources and learning material in a flexible way that lets you complete your course without attending one of our classes.

Again, we make know apologies for that.

Best Regards, and Happy Owner Building

Rick Heaton

3 Comments
Belidna Bevan
2/10/2018 21:13:44

Rick I have personally have found this course enjoyable and think that it’s important to read and self direct your own learning from the vast knowledge of resources available in the course.

I feel that the course content provides you with excellent preparation and excellent direction to knowledge resources to become a safe and efficient owner builder.
I believe I made the right choice in choosing abacus training.

Belinda Bevan


I am here to learn and want to learn effectively to oversee My project as the owner builder.

feel that this course has provided me well with quality study

Reply
Howard Walton
4/10/2018 12:49:49

I too have enjoyed this course and feel that the process of self education is vital in understanding responsibilities to safety, planning, employing, budgeting and more.
The course notes I found comprehensive yet fairly easy to follow.

One thing I would like to know if anyone can help.

As I am building on rural land in northern NSW, and will be self sufficient with power, water and sewage, what is the most practical, usable and affordable septic or similar waste system?
Thanks
Howard

Reply
Michael Nix
7/5/2019 22:12:35

This is my last post and then I will have met the course requirements, should I pass. I have enjoyed it. I would not complain if it was longer. The more knowledge and resources I have available to me, the more confidence I will have. I was especially satisfied with the information about the requirements I have to meet throughout the building process. As the last thing I want is to find myself liable for some bodies injury. I could not imagine doing a more 'efficient' course. Don't change a thing.

Reply



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    Author

    Rick Heaton is a Building and Construction Industry professional with formal tertiary qualifications in management and training.

    With over 30 years assisting Owner Builders, he brings an easy style to providing information and advice to our students.

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  • Home
  • Enrol Now
  • Classroom Schedule
  • Student Information
    • Conditions of Enrollment >
      • QLD Pre Enrolment Information
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      • White Card Pre Enrolment Information
    • Featured Projects
    • Owner Builder Sample Course Download Page
    • Owner Builder Frequently Asked Questions
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    • Privacy Policy
  • Testimonials
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  • Stat Decs