NSW and QLD Owner Builder Courses Online
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    • New South Wales Owner Builder Information >
      • NSW Owner Builder Responsibilities and Legal Obligations
      • NSW Owner Builder Design
      • NSW Owner Builder Plan Reading & Budget Estimating
      • NSW Owner Builder Engaging Professionals
      • NSW Owner Builder Tendering
      • NSW Owner Builder Contract Administration
      • NSW Owner Builder Project Scheduling
      • NSW Owner Builder Insurances
      • NSW Owner Builder Workplace Health & Safety
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Refund Policy



PAYMENT and REFUND POLICY


All course fees are payable in advance.

All monies received are placed in a separate account and are not accessed until the course starts.

When courses are longer than three days, a proportion of fees paid for that course will remain in that account until the course is 50%completed *, to ensure pro-rata refunds for eligible applicants.

* (50% based on expected course duration)

Computer based courses are deemed to start on the day of payment, once accessed and materials forwarded there are no refunds available for online courses.

CANCELED COURSES.

Should Abacus Training cancel any course, participants are entitled to a full refund or transfer of funds to a future course.

Medical or Personal Hardship

Applicants who are unable to complete a self-paced computer course and can provide a medical certificate or show extreme personal hardship may be granted a refund.

An applicant’s failure to ensure their computer meets the minimum specification is not grounds for a refund.

REFUND ON HARD COPY OR CD BASED MATERIALS

Deposits will be refunded for training materials and resources that are returned with unopened CD cases.

Where materials have been accessed through an upload of Abacus Training materials, a minimum 50% of the course fee will be retained by APEX Training.

The cost of packaging and handling will not be refunded.

In some cases a restocking fee of 15% may be applicable.

In all cases payment has been made by cheque, credit card, money order or EFTPOS (Electronic Funds Transaction), a $57.00 admin fee will apply.
©  copyright 2025 Australian Owner Builder Courses by Abacus Training
  • Home
  • Course Overview
    • Owner Builder Videos
    • Queensland Owner Builder Information >
      • QLD Owner Builder Responsibilities and Legal Obligations
      • QLD Owner Builder Design
      • QLD Owner Builder Plan Reading and Budget Estimating
      • QLD Owner Builder Engaging Professionals
      • QLD Owner Builder Tendering
      • QLD Owner Builder Contract Administration
      • QLD Owner Builder Project Scheduling
      • QLD Owner Builder Insurances
      • QLD Owner Builder Workplace Health and Safety
    • New South Wales Owner Builder Information >
      • NSW Owner Builder Responsibilities and Legal Obligations
      • NSW Owner Builder Design
      • NSW Owner Builder Plan Reading & Budget Estimating
      • NSW Owner Builder Engaging Professionals
      • NSW Owner Builder Tendering
      • NSW Owner Builder Contract Administration
      • NSW Owner Builder Project Scheduling
      • NSW Owner Builder Insurances
      • NSW Owner Builder Workplace Health & Safety
  • Enrol Now
  • Student Information
    • Conditions of Enrollment >
      • QLD Pre Enrolment Information
      • NSW Pre Enrolment Information
      • White Card Pre Enrolment Information
    • Featured Projects
    • Owner Builder Sample Course Download Page
  • About Us
  • Contact Us
  • Terms and Conditions
    • Refund Policy
    • Privacy Policy
  • Testimonials
  • Frequently Asked Questions
  • QLD
  • NSW
  • Western Australia
  • Blog
  • WHS Management Plan
  • Stat Decs