Carrying on from our most recent post about dispute resolution, let's consider the overall management of your project, particularly when it comes to working with the subbies on your Owner Builder project.
One of the biggest challenges for any owner builder is managing subcontractors effectively. You’re not a builder by trade, and yet, here you are—coordinating tradies, negotiating contracts, and making sure the work is done right, on time, and within budget. Get it right, and your project will run smoothly. Get it wrong, and you could find yourself drowning in delays, budget blowouts, and heated disputes. So, let’s break it down: how can you keep things running smoothly, avoid unnecessary stress, and resolve issues before they become full-blown disasters? 1. Get Your Owner Builder Contracts Right from the Start A handshake agreement might be fine for borrowing a mate’s trailer, but it’s a terrible way to manage subcontractors. Before any work starts, you need clear, written agreements that spell out: ✅ Scope of Work – Exactly what they are responsible for (and what they are not). ✅ Payment Terms – When and how they will be paid (progress payments vs. lump sums). ✅ Timelines – Start and finish dates, plus any key milestones. ✅ Variations Process – How to handle unexpected changes to the scope. ✅ Dispute Resolution – A plan for resolving conflicts if they arise. Many subcontractors are used to working under informal agreements, but don’t let that stop you from protecting yourself. A simple written contract (even an email that clearly states terms) can save you a world of headaches later. 2. As the Owner builder and the client - Set Clear Expectations (and Stick to Them) Good communication is everything. Before work starts, make sure each subcontractor understands: 📌 Your expectations around quality and workmanship. 📌 Site rules (clean-up, safety, access, etc.). 📌 The importance of meeting deadlines—especially if their delay affects other trades. It’s a good idea to hold a brief kick-off meeting before work begins to walk through these points. If you’re hiring multiple subcontractors, create a simple project timeline that shows who is working when. This will help avoid scheduling conflicts and trades getting in each other’s way. 3. Keep a Close Eye on all Owner Builder Work While you don’t need to micromanage, you do need to check in regularly to ensure work is progressing as agreed. Some key strategies: 🔍 Daily or Weekly Site Checks – Walk through and compare progress against the contract. 📸 Take Photos – Keep a record of work done at each stage. This helps resolve any disputes later. ✍️ Sign Off on Key Milestones – For big jobs, make sure certain stages are completed before the next payment is made. If a problem arises, address it immediately. Letting issues linger will only make them harder to resolve. 4. Avoid Payment Problems Money disputes are one of the most common sources of conflict between owner builders and subcontractors. To protect yourself: 💰 Agree on Payment Schedules Upfront – Progress payments tied to milestones work best. 🔍 Only Pay for Completed Work – Never pay 100% upfront. Hold back a retention amount if necessary. 📑 Keep Records – Log every payment made and what it was for. If a subcontractor requests extra payment outside of the agreed contract, refer back to the original agreement. If a genuine variation is needed, get it in writing before proceeding. 5. Resolving Disputes Like a Pro Even with the best planning, disputes can still arise. When they do, follow these steps: 1️⃣ Stay Calm & Professional – Don’t let emotions take over. Keep communication clear and factual. 2️⃣ Refer to the Contract – This should outline the agreed-upon terms. 3️⃣ Discuss Solutions First – Try to find a resolution that works for both sides. 4️⃣ Use Mediation If Needed – If you can’t resolve it privately, a mediator (such as the local building authority) can help. 5️⃣ Know Your Legal Options – As a last resort, legal action may be necessary, but this should be avoided if possible. If you have concerns about a subcontractor’s performance early on, don’t wait—address it immediately. Small issues can quickly escalate into costly problems if ignored. Final Thoughts Managing subcontractors as an owner builder doesn’t have to be a nightmare. With the right approach—strong contracts, clear communication, regular checks, and a structured dispute resolution process—you can keep your project running smoothly and avoid common pitfalls. Remember: subcontractors work for you. Treat them fairly, but make sure they respect the terms of their agreements. A well-managed build not only saves you stress but also protects your budget and ensures you get the quality work you’re paying for. Got any subcontractor horror stories or tips that worked well for your project? Share them in the comments below! This keeps things practical, engaging, and in line with your blog’s style. Let me know if you’d like any adjustments! 🚀 Happy Owner Building - Rick
10 Comments
Keith Osborne
14/2/2025 13:13:45
Often with small projects or self builds we are referred to friends, relatives or mates of existing contractors when looking for the next stage of contractors. While this often has the benefit of being someone with a known track record the downside is when things go wrong. Dispute resolutions or terminations become very difficult unless detailed written contracts have been entered into
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11/3/2025 18:48:34
Thanks Keith,
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Vinh Le
8/3/2025 05:05:05
Thanks, Rick. I definitely agree that 100% payment should not be made unless all the agreed works have been completed, even if you know the contractor. If the contractor is unscrupulous, it would be very difficult to get the works completed.
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11/3/2025 18:51:08
Thanks Vinh,
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Fiona
10/3/2025 20:16:23
Are there guidelines as to how to get out of a contract? For instance the work isn't of the agreed quality and the subbie isn't fixing it to our satisfaction (or delaying it so long it puts the whole schedule out)?
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11/3/2025 18:54:55
Interesting question Fiona,
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Rob
11/3/2025 14:48:29
Having grown up with a Father who was an owner builder and having a bit of experience with the process having observed him, Rick is spot on with point 3, "Keep a Close Eye on all Owner Builder Work".
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11/3/2025 18:57:32
Rob,
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Jennifer Schur
14/4/2025 22:50:26
Another important note is to always double check the subcontractors invoice information and payment details prior to making payment at the end of their finished works.
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19/4/2025 11:23:00
Really good point Jennifer,
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AuthorRick Heaton is a Building and Construction Industry professional with formal tertiary qualifications in management and training. Archives
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